Root Cause Consultation

Privacy Policy for Root Cause Consultation LLC

Root Cause Consultation LLC (“Root Cause Consultation”) is committed to respecting the privacy needs and concerns of our customers. This Privacy Policy outlines the personal information we collect, how we use it, and the steps we take to protect it. By using the Root Cause Consultation LLC website and platform (the “Website”), you agree to the terms set forth in this Privacy Policy. This policy applies to both online and offline collection of personal information.

Introduction

Root Cause Consultation provides access to a licensed Nurse Practitioner serving as a Wellness Coach. Root Cause Consultation also offers wellness community resources, and products available for purchase online.

Root Cause Consultation is not a healthcare provider. Root Cause Consultation itself is not responsible for managing or handling your health information directly.

Who May Use the Website

The Website is intended for use by individuals 18 years of age or older. If you are under 18, we ask that you do not submit personal information to us. Parents or guardians of minors may register their children on the Root Cause Consultation platform for specific services.

The Website is intended for users in the United States. Users from the European Union or other regions outside the United States should not provide personal information unless they consent to the terms of this Privacy Policy and agree to the application of U.S. law.

Collection and Use of Personal Information

Personal Information
“Personal Information” refers to data that identifies, relates to, describes, or could reasonably be linked to an individual or household.

How We Collect Your Personal Information
We collect most Personal Information directly from you in the course of providing our services. Examples include:

  • Communication: When you communicate with us by phone, text, email, or through our Website, we collect contact information like your name, email address, phone number, and mailing address.
  • Account Creation: If you create an account, we collect contact details such as your name, email, username, password, and phone number.
  • Surveys and Forms: If you complete surveys or other forms, we may collect additional information, including health-related details, goals, lifestyle data, medical conditions, and preferences.
  • Product or Service Orders: When you request or purchase services or products, we collect order details, shipping and billing information, and payment information.

Automatic Collection of Data
As you navigate through our Website, we collect certain information automatically using technologies like cookies and other tracking tools to enhance your experience. These may include:

  • Cookies: Small files stored on your device that help us remember your preferences and analyze how the Website is used. You can disable cookies in your browser settings, but this may limit certain Website functionality.
  • Other Tools: We use third-party tools to monitor and improve the performance of our Website, including tracking errors and technical details.

How We Use Your Personal Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver, maintain, and improve our services, including consultations, digital content, and wellness resources.
  • Communication: To respond to your inquiries, send reminders, or provide customer support.
  • Customization: To personalize your experience, including tailored recommendations, content, and offers based on your preferences.
  • Marketing: To send promotional materials, news updates, and special offers related to our products and services. You can opt-out of marketing communications at any time.
  • Legal Compliance: To comply with applicable legal and regulatory obligations, and to protect our business interests.

Promotional Information and Marketing

You may choose to receive marketing communications from Root Cause Consultation, such as promotional offers, updates, and wellness information. You can opt-out of these communications at any time by:

Even if you opt-out of marketing emails, we may still send essential communications related to your account or important updates regarding our services.

Access to Personal Information by Third Parties

Root Cause Consultation may share your Personal Information with third-party service providers who assist with functions such as order processing, payment services, and customer support. These companies are required to handle your data securely and only for the purposes necessary to provide the services you requested.

Sale of Business

In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your data.

Security of Personal Information

We take reasonable steps to protect the security of your Personal Information, using industry-standard safeguards like encryption, secure access controls, and monitoring. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of your data.

Links to Third-Party Websites

Our Website may contain links to third-party sites. We do not control these external websites and are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

Legal Disclosures

Root Cause Consultation reserves the right to disclose Personal Information when required by law, to enforce our policies, or to protect the rights, property, and safety of Root Cause Consultation, our users, or others.

Social Media and Community Engagement

Root Cause Consultation may engage with users on social media platforms. If you interact with us publicly on these platforms, we may share your content or responses as part of our promotional efforts. Please be aware that any public posts are not protected by the privacy terms of this policy.

Changes to This Privacy Policy

Root Cause Consultation may update this Privacy Policy from time to time to reflect changes in laws, regulations, or business practices. We will post any modifications on this page, and the updated policy will be effective as of the date it is posted. Your continued use of the Website after changes are made constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or need assistance, please contact us at:

Email: rachel.rootcause@gmail.com
Phone: (717) 288-7522